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  #1  
Old 10-16-2009, 07:16 PM
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Default Paygo Number Porting

I purchased a Cricket Paygo on 10-12-09 with the $40 a month unlimited plan and wanted my att number ported over, they said it couldn't be done at the time, but on their website it said it could be done.

http://www.mycricket.com/cricketsupp...details?id=579
I have an account with another wireless company. Can I bring my number to Cricket PAYGo?
Yes. Cricket Customer Care can help you bring your phone number with you from the other wireless company during activation.

So after another day I called back and they then said it can be done, then come to find out my number was ported over, but the $40 that I put on the temporary number didn't transfer over to my ported number.

I had to go to our local corp. cricket store and the manager added the $40 funds back on the ported number and its working great now.
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  #2  
Old 10-18-2009, 10:59 PM
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Wait, its not fixed yet, now the Cricket Paygo phone said there was 2 minutes left when I should be on the $40 unlimited monthly plan.

Looks like another trip to the Cricket Corp. store tomorrow morning.
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  #3  
Old 10-19-2009, 08:53 PM
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Went to the Cricket Corp. store, they had to put in a trouble ticket to their regional manager, but they refilled the $40 monthly plan again, so we will see what happens now in a few days.
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  #4  
Old 10-27-2009, 11:18 PM
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Ok, On my Cricket Paygo the Cricket corporate store sent a trouble ticket to Cricket support headquarters and I got a call yesterday saying everything has been fixed.

We will see.
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  #5  
Old 11-11-2009, 02:45 PM
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Quote:
Originally Posted by Smile View Post
Went to the Cricket Corp. store,
I really hate ... the extra trips
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  #6  
Old 11-12-2009, 09:15 AM
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Yes, but its kinda fun, as they said I was the 1st customer to have this number porting issue with the $40 a month unlimited prepaid plan.

Feel like I'm the guinea pig so others won't have to go through all this.
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